Cancellation Policy
Cancellation Policy
- Product Orders: Orders can be cancelled within 24 hours of purchase by notifying our customer service team at info@osiltec.com.
- Service Bookings: For scheduled services, cancellations made at least 48 hours before the service date will receive a full refund; cancellations made less than 48 hours in advance may incur a cancellation fee.
- Notification: A cancellation confirmation email will be sent once your request is processed.