Refund Policy
Refund Policy
Effective Date: 1 Jan 2025
- Eligibility: OsiltecOilfield.com offers refunds for eligible orders placed directly on our website. Requests must be initiated within 30 days from the purchase date.
- Procedure: Contact our support team at info@osiltec.com with your order details and reason for the refund request.
- Terms:
- Custom or specialized orders are exempt from refunds unless there is a defect or error on our part.
- Approved refunds will be issued back to the original payment method within 7–10 business days.
- Note: Shipping charges are non-refundable except in cases of error.